Terms and Conditions 

IMPORTANT NOTICE – PLEASE READ CAREFULLY

By using this Website, placing an order with Medis Media via the Website or other means, clicking the “I confirm my order” button, or checking the terms and conditions box, you agree to abide by the Medis Media Terms and Conditions outlined below, including the Medis Media Privacy Policy. These Terms and Conditions (the “Agreement”) apply to all purchases of Products and Services made or confirmed via the Website or any other mutually agreed method. This Agreement is enforceable against you and any affiliated entity using the Products and Services on your behalf.

If you are accepting this Agreement on behalf of an entity, you affirm that you have the authority to bind such entity. The Products and Services are licensed, not sold. You must be of legal age (e.g., 18 or older in the EU and U.S.) and must not use the Products and Services for unlawful purposes. If you do not agree with these terms, you must discontinue use immediately and notify Medis Media at [email protected].

Medis Media Pty Ltd and its affiliates (“Medis Media,” “We,” “Us,” or “Our”) provide e-learning, education, training, and e-commerce solutions, including software licenses, digital content such as download links and license keys, SaaS, subscriptions, and eBooks (the “Products”) for medical and allied-health sciences.

Medis Media reserves the right to reject your order (“Order”) without liability at any time and for any reason, even if you receive a notice that the Order was successfully submitted or completed. You must provide complete, accurate, and up-to-date information and maintain such information through your “My Account” portal. Providing false or incomplete information may lead to account suspension, access termination, or cancellation of this Agreement. You are responsible for maintaining the confidentiality of your credentials and must report any unauthorized use immediately. By placing an order, you consent to receive electronic communications from Medis Media. If you wish to cease electronic transactions, you must provide written notice to Medis Media, after which you may no longer use the Website to place orders.

Prices are listed on the Website and may change due to taxes, exchange rates, or errors. All prices exclude duties and taxes. You will be notified via email of any price increases before delivery and may cancel the Order within the specified deadline in the Notification Email. Additional fees apply for over-usage or optional features, and you agree to pay such fees as presented. Some purchases are conducted via authorized online resellers; in such cases, the reseller’s terms apply. Consumers may not resell Products until after title has passed. Medis Media reserves the right to verify payments and repossess Products for non-payment. Invoices must be paid within 30 days, and late payments incur a 1.5% monthly interest or the maximum allowed by law. You are responsible for paying all applicable taxes unless Medis Media collects them on your behalf.

Products must be used strictly for internal business purposes and not for shared services or resale unless explicitly permitted. Remedies under this Agreement are your exclusive remedies. You must be at least 13 years old to use the Products; users between 13 and 18 require parental consent. Software is licensed per the End User License Agreement (EULA), and all intellectual property rights remain with Medis Media. Services may be temporarily suspended for maintenance or upgrades. You are responsible for any third-party content accessed through Medis Media services. Medis Media reserves the right to license or distribute its services to third parties.

Certain Products may auto-renew. You may opt out of automatic renewal before the renewal term begins. Upon termination, you must uninstall all software and cease any use of the Products.

You may provide feedback voluntarily, and Medis Media may use this feedback without restriction or obligation. Beta features may be unstable or unreliable and are provided “as is.”

You agree to indemnify, defend, and hold harmless Medis Media and its affiliates from any claims, losses, damages, liabilities, costs, or expenses arising out of your breach of this Agreement, your misuse of the Products or Services, or any misconduct.

All Products and Services are provided “AS IS” without warranties of any kind, express or implied. Medis Media disclaims all warranties, including but not limited to merchantability and fitness for a particular purpose. We are not liable for any delays, defects, incompatibility, or errors. Our total aggregate liability is capped at AU $100.00, except where prohibited by law. Use of extended reality (XR) products may trigger photosensitive seizures; Medis Media assumes no responsibility for adverse effects. You also waive rights under the Queensland Civil Code relating to unknown claims.

Medis Media may suspend or cancel your Order or access to the Products if you become insolvent, enter liquidation, or fail to comply with this Agreement. Sections of this Agreement that logically extend beyond termination will survive termination.

You must inspect your Order immediately upon delivery. Any issues, defects, or complaints must be reported to Medis Media within 15 days of delivery.

Consumers have 15 days from the date of delivery to cancel an Order. Products must be returned within this period in their original condition for a refund. Products that are damaged or altered upon return will void the right to cancellation.

Refunds are governed by the Medis Media Refund Policy. Prepaid subscriptions end at the conclusion of the current term and do not qualify for mid-term refunds unless required by applicable law.

All notices to Medis Media must be sent via email to [email protected]. We will send notices to the email address you provided during registration or order.

This Agreement is governed by the laws of Queensland, Australia. Jurisdiction for any disputes lies exclusively with courts in Gold Coast, Queensland. Medis Media reserves the right to seek injunctive relief without the requirement to prove damages.

Disputes will be resolved first through good-faith negotiations. If unresolved, legal proceedings may be initiated in Queensland courts. The prevailing party in any dispute may recover legal costs from the other party.

Performance delays or failures caused by events beyond reasonable control (force majeure) are excused. If any provision of this Agreement is held invalid, the remainder will continue in effect. Medis Media reserves the right to update this Agreement at any time; your continued use of Products or Services constitutes acceptance of the updated terms. Your rights are non-transferable without explicit consent. This Agreement does not create a partnership, joint venture, or agency relationship between you and Medis Media. Section headings are for convenience only and do not affect interpretation.

Medis Media retains all intellectual property rights in the Products and Services. No rights or licenses are granted to users except as expressly stated in this Agreement or accompanying license agreements. Any user-generated content or postings are licensed to Medis Media and must not infringe third-party rights. Users are strictly prohibited from copying, reverse engineering, transmitting, or otherwise exploiting proprietary content. Unauthorized use of Medis Media intellectual property may result in legal liability.

Medis Media retains all intellectual property rights in the Products and Services. No rights or licenses are granted to users except as expressly stated in this Agreement or accompanying license agreements. Any user-generated content or postings are licensed to Medis Media and must not infringe third-party rights. Users are strictly prohibited from copying, reverse engineering, transmitting, or otherwise exploiting proprietary content. Unauthorized use of Medis Media intellectual property may result in legal liability.

Last Updated: April 10, 2019

For all inquiries or concerns, please contact: [email protected]