F.A.Q.

WHO IS THE PERSONAL EDITION DESIGNED FOR?

The Personal edition is for personal/individual use only.

WHO IS THE ENTERPRISE EDITION DESIGNED FOR?

The Enterprise edition of 3D Organon is designed for institutions and professionals.

WHICH ARE THE DIFFERENCES BETWEEN THE PERSONAL AND THE ENTERPRISE EDITIONS?

According to the 3D Organon EULA, the Personal edition, is for personal use only; you cannot install it on an institution’s computer, and also, you cannot demonstrate it in public. Generally, the personal edition has fewer features than the Enterprise edition. You cannot create a virtual room (you can only join one as Guest); and it only  provides animations for the Skeletal system. The Enterprise edition provides animations for all the body systems.

WHICH DEVICES IS 3D ORGANON AVAILABLE FOR?

3D Organon apps are available for multiple platforms and devices, including desktop, laptop, tablet, smartphone, and Virtual Reality (VR) headsets.

The apps are running on Windows 7/8/10, Mac OSX,  Apple iOS and Android OS operating systems. They are available for HTC Vive, HTC Vive Focus, HTC Vive Focus Plus Oculus Rift and Oculus Rift S VR headsets and Microsoft Mixed Reality headsets (HP, Acer, Samsung HMD Odyssey, Asus, Dell Visor and Lenovo Explorer). Support for Oculus Quest is coming shortly.

The HTC VIVE and Microsoft Mixed Reality versions are walking VR experiences. We have two options for Oculus Rift: a standing/seated VR experience with a mouse and Xbox controller support and a walking VR module supporting the Oculus touch controllers. After the big upcoming “September update,” we are going to have one app with both walking and standing/seated experiences, included in one, for all the VR headsets. Users can apply a combination of headsets and experiences in a lab, tutorial room, medical practice, and lecture theater.

I’M EXPERIENCING A TECHNICAL ISSUE WITH THE INSTALLATION OF 3D ORGANON.

Feel free to get in touch with us. Please, click here.

HOW CAN I PURCHASE THE PERSONAL EDITION?

You can purchase the Personal edition from online stores, such as Microsoft store, Apple App store, VIVEPORT, STEAM, Oculus store, Google Play, depending on your device (s).

HOW CAN I PURCHASE THE ENTERPRISE EDITION AND WHAT IS THE COST?

WHAT SUBSCRIPTION OPTIONS DO YOU OFFER FOR THE ENTERPRISE EDITION?

We offer 12, 24, 36 and 60 -monthly subscriptions.

IS IT POSSIBLE TO USE ONE ENTERPRISE LICENSE ON MORE THAN ONE DEVICE AT THE SAME TIME?

Every Enterprise license is allocated per seat/workstation, and there is no restriction on the number of users employing the app per day.

HOW CAN I GET A TRIAL ENTERPRISE LICENSE?

You can ask for a monthly trial license. Please, click here.

IS 3D ORGANON AVAILABLE IN OTHER LANGUAGES?

The app offers innovative and experiential learning to users across the globe. All textual information and definitions are translated into English, simplified and traditional Chinese.

ARE YOUR APPLICATIONS AVAILABLE FOR VIRTUAL REALITY ONLY?

We have applications for other platforms, too. While the 3D Organon VR Anatomy app is only available for virtual reality devices, other anatomy applications are available for mobile, desktop, and tablet devices.

WHICH ARE THE SYSTEM REQUIREMENTS FOR RUNNING 3D ORGANON ANATOMY?

Windows 7/8/10, Mac OSX
Recommended system requirements:
For Windows OS
Processor: Intel Core i5, Intel Core i7 | AMD FX-6300
Memory: 8 GB RAM
Graphics: DirectX 11 compatible card with a least 2GB video ram, Screen resolution 1280×900
DirectX: Version 11
Storage: 3 GB available space
Sound Card: DirectX 11 compatible sound card
Additional Notes: 2-button optical scroll mouse required

WHICH ARE THE SYSTEM REQUIREMENTS FOR RUNNING THE 3D ORGANON VR ANATOMY APP?

The system requirements for running the 3D Organon VR Anatomy app (PC-powered headsets) are:

  • VR headset HTC VIVE, HTC VIVE PRO,  Oculus Rift, Oculus Rift S, Microsoft Mixed Reality (HP, Acer, Samsung HMD Odyssey, Asus, Dell Visor and Lenovo Explorer).
  • OS: 10 (Windows, Apple)
  • Processor: Intel i5-4590 equivalent or greater
  • Memory: 8 GB RAM
  • Graphics: NVIDIA GTX 980 / AMD R9 290x equivalent or greater
  • DirectX: Version 12
  • Storage: 3340 MB available space

WHICH WINDOWS MIXED REALITY VR DEVICES DO YOU SUPPORT?

We support HP, Acer, Samsung HMD Odyssey, Asus, Dell Visor and Lenovo Explorer Windows Mixed Reality VR headsets.

DO YOU SUPPORT ANY STANDALONE VR DEVICE?

We support the HTC Focus and Focus Plus standalone VR for untethered standalone VR experience. This solution is very popular among those who don’t want to compromise on quality and save from building a computer workstation. We are working on the new Oculus Quest with support coming shortly.

WHAT ARE THE DIFFERENCES BETWEEN THE PC-POWERED AND THE STANDALONE LICENSES?

PC-powered VR headsets are those which are connected to a computer. We support the following PC-powered experience VR headsets: HTC Vive, HTC Vive PRO, Microsoft Mixed Reality (HP, Acer, Samsung HMD Odyssey, Asus, Dell Visor and Lenovo Explorer), and the Oculus Rift and Rift S. Standalone VR headsets are those which don’t need to be connected to a computer. At present, we support HTC Focus and Focus Plus, and we are currently working on Oculus Quest. The HTC Focus Plus is the best standalone choice. The standalone headsets have a weaker GPU (graphics processing unit)  than the PC-powered headsets, but still, the experience is good and free on any cables.

DO I NEED ANY SPECIAL PERMISSIONS FOR MY HTC FOCUS / HTC FOCUS PLUS INSTALLATION?

Standalone VR headsets

Ensure you grant access to your device’s camera and microphone the first time you launch the 3D Organon VR Anatomy app as to ensure the smooth operation of the multi-user functionality. In case you want to review these settings please check the ‘Settings’ option in the main menu of the HTC Focus / HTC Focus Plus.

I PURCHASED THE 3D ORGANON VR ANATOMY APP FROM THE ONLINE STORE AND I CANNOT SEE THE MUSCLE ACTIONS.

The personal edition provides only the skeletal movements. At the moment, only the Enterprise edition has the full body actions.

I DON’T HAVE MUCH FLOOR SPACE FOR THE VR WALKING EXPERIENCE. WHAT OTHER OPTIONS DO YOU HAVE?

If you have a limited floor space you can choose the Oculus Rift standing/seated experience. Starting September 2019, all VR editions (including HTC Vive & Microsoft Mixed Reality) will offer an option to choose between a walking or a standing/seated VR experience.

HOW TO USE THE MULTI-USER MODULE OF 3D ORGANON

By default, the multi-user function in the 3D Organon VR Anatomy app uses three basic services. These services include 3D models, voice chat, and text chat synchronization across users and educators in a virtual anatomy training session.

In case you are experiencing problems with either of these services, please contact the IT helpdesk in your institution if you are in such a setup. Feel free to get in touch with us for assistance with setting up your virtual anatomy sessions.

The multi-user functionality in 3D Organon is enabled in all versions of 3D Organon from 2019.0.0.x onwards. Owners of Personal licenses purchased from online stores, or directly from 3D Organon, or a distributor, are able to join a multi-user anatomy training session, but are not eligible to create a virtual room. Cross-platform usage is supported, enabling non-VR users (e.g. desktop and tablet licenses) to join a session created by a user/tutor using a VR device and vice-versa. The visualisation in a VR device has some advantages due to the immersive nature of VR technologies, yet, users on conventional devices can still experience the awesome multi-user functionality of 3D Organon.

Owners of the Enterprise edition are additionally able to create virtual rooms and host anatomy training sessions. Other users can join a session from anywhere in the world with access to the internet.

To join a virtual session select the ‘Network’ icon and the list of the available rooms will show up on the screen. To change your Username follow the instructions on the images.

To join a room select ‘Join room’. If a password is required to join a particular room please contact your institution/tutor. The room will load within a few seconds. You can follow the session as presented by the tutor, and communicate using voice and text chat functions.

To create a room select ‘Create’ and follow the instructions on the following image to enter the desired room name, number of supported clients, room visibility (private/public) and an optional password.

Inside the virtual room you can unmute/mute users by clicking the microphone icon on the left of each username. Users can type messages in the text chat box. To exit the room select ‘Leave room’.

IS THE MULTI-USER FUNCTIONALITY ALSO A CROSS-PLATFORM SOLUTION?

Yes, it is. The Multi-user cross-platform functionality is enabled in all versions of 3D Organon from 2019.0.0x onwards. A virtual session can be accessed across different platforms such as Oculus Rift, HTC Vive Windows desktop, etc.

HOW MANY USERS CAN BE CONNECTED IN A VIRTUAL ROOM?

Up to 10 persons can be connected in a virtual room. If you need access for more than 10 users to a virtual room, please contact us for a license upgrade. There are options for up to 200 users per room.

WHAT LICENSES DO STUDENTS NEED TO HAVE TO CONNECT TO A VIRTUAL ROOM?

The Multi-user cross-platform functionality is enabled in all versions of 3D Organon from 2019.0.0x onwards. A single Enterprise edition license is enough to create a virtual room. Students can join a virtual session with the ‘Login as Guest’ option of the Enterprise edition, at no cost. There are ‘Guest’ options in both Enterprise and Personal editions. Both give full access to join a multi-user session. An unlicensed Enterprise installation has limited access to individual components and body systems of 3D Organon. The Personal edition can only be installed in personal devices.

WHAT IS THE QUICKEST WAY TO GRASP THE ESSENTIAL FEATURES OF 3D ORGANON?

Simply select the ‘Help’ icon on the ‘Settings’ menu of the app for a detailed list of explainer videos per function.

WHICH ARE THE MOST COMMON 3D ORGANON USE CASE SCENARIOS?

1. Students can use it for individual self-directed study (with the ability to mirror view on a 2nd screen/projector). They can do this using a PC-powered (e.g., HTC VIVE, Oculus Rift, Microsoft Mixed Reality) or a standalone headset (HTC Focus) or desktop or tablet device.

2. Student or tutor-led small group teaching.

3. Educator-led large group session/lecture. In this case, we recommend the educator use the VR or desktop version of 3D Organon. The desktop version does not require a VR headset, and it is not as immersive as the VR. Mirroring the HTC Focus & Focus Plus on a big screen is possible. Please, have a look at the following link: https://enterprise.vive.com/au/support/vive-focus/category_howto/projecting-the-vive-focus-screen-to-an-external-device.html

4. Multi-user, cross-platform module. There are multiple ways you can do this. For example, an educator may use the VR or desktop or tablet version of 3D Organon to run an online virtual room with students being able to join the session from institutional or personal devices.

You can apply a combination of the above solutions both in the Anatomy lab, tutorial rooms, and lecture theaters. It depends on your space, your budget and how many students you have at the same time.

IS IT POSSIBLE TO MIRROR THE HTC FOCUS OR HTC FOCUS PLUS ON A BIG SCREEN WHILE RUNNING 3D ORGANON?